23-09-2025

1. Information We Collect

We may collect the following information when you visit our website or communicate with us:
– Personal details: Name, company name, email, phone number, address.
– Business information: Product requirements, purchase history, shipping details.
– Payment details: Bank or transaction details (collected securely).
– Website usage data: IP address, browser type, cookies, and analytics data.

2. How We Use Your Information

We use your information to:
– Process inquiries, quotations, and orders.
– Arrange shipping, logistics, and customs documentation.
– Communicate with you about products, pricing, and support.
– Improve our website, services, and customer experience.
– Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell or trade your personal information. However, we may share limited information with:
– Logistics partners (shipping lines, freight forwarders, customs agents).
– Certifying bodies & labs (for product quality, organic, or phytosanitary certifications).
– Payment gateways & banks (for secure transactions).
– Regulatory authorities where legally required.

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure. All payment details are encrypted and handled via secure channels.

5. Cookies & Analytics

Our website may use cookies to improve browsing experience, analyze traffic, and remember user preferences. You can disable cookies in your browser settings if you prefer.

6. International Data Transfer

As we work with global buyers, your data may be transferred and processed outside your country. We ensure compliance with applicable data protection laws (including GDPR for EU buyers).

7. Your Rights

You have the right to:
– Access, update, or correct your personal information.
– Request deletion of your data (except where legally required to retain it).
– Withdraw consent for marketing communications at any time.

8. Retention of Data

We retain your information only as long as necessary for business, legal, and tax purposes.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on our website with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please
contact us at:
■ sales@triumpole.com
■ +91 88995 78717
■ www.triumpole.com